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( , Sun 1 Apr 2001, 1:00)
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So we have to log faults for our users, all of whom have problems that are world-endingly urgent according to the endless nagging we get, which take several weeks to resolve.
( , Thu 24 Jul 2014, 14:43, 1 reply, 11 years ago)
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And despite us supporting the app, we weren't allowed to grant it.
Did managers know the approval process? Yep. Did they know it was stupid? Yep. Did it stop them nagging people who were powerless to do anything? Did it fuck.
( , Thu 24 Jul 2014, 14:48, Reply)
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I short cut all of that and did everything by carrier pigeon
( , Thu 24 Jul 2014, 14:50, Reply)
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So I sat down, worked out what was needed. Just a pretty simple OU set up and an app rolled out to it. Except I've got no rights. I tell the one global guy, he gives me a smug "I know", then has a conversation with an American who opens it up to the entire company.
EXCELLENT BEST PRACTICE PROVISION OF AS NEEDED ACCESS THERE, GUYS.
( , Thu 24 Jul 2014, 15:00, Reply)
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