Since folks are in helpful mode
I've just received a mobile phone upgrade. it's charged up and ready to go but...

I'm being prompted to enter a restriction code in order to use it. The default security code in the manual is 12345, and this doesn't work. So I figure the restriction code is something different to the security code, but there's fuck all in the manual about it as far as I can see. I've contacted Nokia, but so far, zilch.

Oddly enough, this only happens with the SIM card in. Take the SIM out, and I'm not being asked for any restriction code.

Any thoughts?
( Davros' Granddad a voice of calm reason in a world of spastics., Thu 23 Oct 2008, 14:44, 17 replies, latest was 16 years ago)

usually its
0000 or 1234 with any phone I have had
(Halfy By light alone, Thu 23 Oct 2008, 14:46, Reply)

tried it
doesn't work :-/

but thanks.
( Davros' Granddad a voice of calm reason in a world of spastics., Thu 23 Oct 2008, 14:47, Reply)

any
interesting looking 5 digit numbers on the packaging or sim card holder?
(Halfy By light alone, Thu 23 Oct 2008, 14:55, Reply)

If all else fails
hit it with a hammer.
( chickenlady b3ta's very own Elizabeth Taylor, Thu 23 Oct 2008, 15:02, Reply)

Don't know about the packaging
as it's at home. Nowt on the card holder.

Arse biscuits.
( Davros' Granddad a voice of calm reason in a world of spastics., Thu 23 Oct 2008, 15:03, Reply)

If it's only asking with the SIM in it
contact the phone company, not Nokia. They should be the ones dealing with SIM problems.
(ThomsonsPier consumes, Thu 23 Oct 2008, 15:06, Reply)

Your screwed...

In my experience if an issue sits in the grey area between comapnies no one will help.

Send it back and shout and ask for a newer and shinier phone.
( Naked Ape call me Caitlyn, Thu 23 Oct 2008, 15:08, Reply)

Well
it was a free upgrade, so I haven't lost out. And I've still got my old one.

But it's a bit of an annoyance all the same.

Thing is, it's the same SIM as my old phone, and it was fine in that.

*scratches head*
( Davros' Granddad a voice of calm reason in a world of spastics., Thu 23 Oct 2008, 15:14, Reply)

What network are you on
if you don't mind me asking?
(Holy Cremola Foam Batman will be back on, Thu 23 Oct 2008, 15:18, Reply)

Aha!
If it's the same SIM as your old phone, you or the supplier may have set a lock a looooong time ago. It's probably in the greeting package you got with the previous phone (assuming that was the one the SIM came with).
(ThomsonsPier consumes, Thu 23 Oct 2008, 15:25, Reply)

Ahhh...
I've still got the box somewhere. I shall check.

/has had same phone for about 4 years.

EDIT I'm on Vodafone, Batman
( Davros' Granddad a voice of calm reason in a world of spastics., Thu 23 Oct 2008, 15:33, Reply)

I've got a mate who works for them
I'll give him a shout and ask if he knows anything about it. I shall report back.
(Holy Cremola Foam Batman will be back on, Thu 23 Oct 2008, 15:38, Reply)

Cool
cheers Bats
( Davros' Granddad a voice of calm reason in a world of spastics., Thu 23 Oct 2008, 15:40, Reply)

Common Nokia codes
Sounds stupid, and I'm sure you've tried based on the above:

00000
11111
55555

It might be wanting your PUK code, which you need to contact your provider for. Doesn't sound like a PUK though.
(Potty Jag har smör i min rumpspringa, Thu 23 Oct 2008, 16:00, Reply)

just googled it
looks like its locked

www.unlocks.co.uk/nokiarestrictioncode.php

quick way to test would be to try someone elses sim who is on a different network
(Stringy, Thu 23 Oct 2008, 17:15, Reply)

Cheers for the linky
I just called Vodafone who were as much use as tits on a bull. Their advice - take it into a Vodafone shop. Still, I'll do that before resorting paying £17 for a restriction code.

Thankfully the SIM still works in my old phone, so I'll stick to using that for now.
( Davros' Granddad a voice of calm reason in a world of spastics., Thu 23 Oct 2008, 20:01, Reply)

Update
for anyone who's interested...

Phone has to go back to the contract company. Cos it's fucked. Vodafone were bloody hopeless.

Meh.
( Davros' Granddad a voice of calm reason in a world of spastics., Sat 25 Oct 2008, 0:44, Reply)