AntivirusPro2009
Hello there. Hope you techy types can help. Firstly, I must confess ignorance when it comes to most things computer. I have what may be a problem, but am unsure of how to remedy it.

Something called AntivirusPro2009 has appeared on my laptop. I keep getting pop-ups saying I have spyware and that my computer is infected. I don't know where it has come from and have no idea of how to remove it. I do hope someone here can help out!
(Stop Bloody Antivirus Pro 2009, Thu 13 Nov 2008, 20:16, 12 replies, latest was 16 years ago)

Dont click any of the popups!
Sorry for the brief answer but pub posting from my phone.

Avp2009 is spyware and NOT to be trusted.

Install Spybot search and destroy from www.spybot.com

Run through the install and let it update and so on. Then run a full scan and remove what it tells you to.

Hopefully this will get you clean enough, failing that I'd next install ad-aware from www.lavasoft.com and update and scan with that.

Between the two of those you'll sucessfully remove 99% of the crap around and as a quick google of avp2009 makes it seem common these should hopefully clear it fine.

Good luck!
(bill, Thu 13 Nov 2008, 20:28, Reply)

I would suggest a full reinstall myself
But this was some time ago when the software first appeared.
( jim_bob can herd cats., Thu 13 Nov 2008, 20:29, Reply)

Thank you
Thank you for your speedy response, Baconface Bill. I'll give those a go and post back to let you know how I got on.

Fingers crossed!
(Stop Bloody Antivirus Pro 2009, Thu 13 Nov 2008, 20:30, Reply)

Ach
I can't access either site using Firefox or Internet Explorer. I did already have Spybot installed but it won't start up when I click on it.

I'm searching for solutions but every time I come across something that might be of help the page won't open.

Hello there piston_broke. I'm afraid I don't know what a full reinstall is or in fact involves.

I'll keep trying. Thanks for your help thus far, folks.
(Stop Bloody Antivirus Pro 2009, Thu 13 Nov 2008, 20:37, Reply)

Update
Okay. I am re-installing spybot and installing ad-aware from download.com, which I am able to access. Fingers crossed again!
(Stop Bloody Antivirus Pro 2009, Thu 13 Nov 2008, 20:49, Reply)

if that doesn't work
the only option is a complete re-install.

Restart your computer with your windows CD in the drive, reformat the harddrive (it's simple instructions appearing onscreen)and install a fresh copy.
(bamboozled Can hear you getting fatter, Thu 13 Nov 2008, 21:59, Reply)

running ad-aware as we speak
@flesh

Thanks for the advice. I'm running ad-aware at the moment. If that and spybot don't work, I'll attempt to re-install. Although I do have to warn that I'll probably be back on to ask a million questions! But thank-you for taking the time to find a solution.

@ Little Tiny Bill.

Was your name not Baconface Bill earlier? Or did I spectacularly mis-read your post? I'm proper confused.
(Stop Bloody Antivirus Pro 2009, Thu 13 Nov 2008, 22:10, Reply)

If they don't work...
And you need a more thorough scanner, GAZ me, I've got a couple!
( Agnostic Antichrist Baltimora, Fri 14 Nov 2008, 8:51, Reply)

http://www.malwarebytes.org/
thy this, it worked a treat on my dads pc when he got that piece of shiteware
(Stringy, Fri 14 Nov 2008, 12:02, Reply)

It was
I've been having a name change week this week.

I'll go back to being just 'bill' soon.

How'd the cleanup go?
(bill, Fri 14 Nov 2008, 14:40, Reply)

Antivirus, schmantivirus
Hello there everyone.

Firstly I'd like to thank you all for taking an interest!

The state of play, unfortunately is that Antivirus Pro 2009 is still on my laptop.

I managed to download Ad-Aware, update and run it. It did seem to say it had eradicated Antivirus Pro 2009, but it was quite evident that the problem still existed. I can't run Spybot. When I click on it nothing happens. I can't re-install it because I make the necessary connection to the Spybot site. I've downloaded and installed Malwarebytes' Anti-Malware, but as with Spybot, nothing happens when I try to run the program.

I'm at a loss what to do, to be honest. I feel as though anything I try to run to weed out this thing will not be allowed to run.

Agnostic Antichrist, thank you for your kind offer. I'll gaz you just after I post this.

Once again, thank you to you all.
(Stop Bloody Antivirus Pro 2009, Fri 14 Nov 2008, 19:20, Reply)

Success!
Hello everyone. I've managed to sort it!

Firstly I had to run this:

www.internetinspiration.co.uk/roguefix.htm#uninstall

I'm not sure why, but I had to run it twice. However, I still couldn't manage to get Malwarebytes' Anti-Malware to work. I switched off my laptop and left it for the night.

This morning I tried again and the program would run but not update. So I ran a scan and then re-started the laptop. This time it permitted an update, after which I scanned again.

I was then able to install and update Spybot and after that everything was back as it should be. I'm just about to leave AVG to scan but thought I'd let everyone know.

I really do appreciate everyone offering advice and am genuinely touched that complete strangers took the time and effort to help out.

Thank you.

By the way, these are the programs I downloaded in case any other non computer literate people get afflicted by this problem:

Roguefix:

www.internetinspiration.co.uk/roguefix.htm


Malwarebytes' Anti-Malware:

www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Spybot:

www.download.com/Spybot-Search-Destroy/3000-8022_4-10122137.html
(Stop Bloody Antivirus Pro 2009, Sat 15 Nov 2008, 14:43, Reply)