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(, Wed 29 Nov 2006, 16:33)
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If you want some nice new furniture
Don't use these guys www.designerworks.co.uk/ your stuff never turns up, they never return calls, when you do get someone on the phone they tell lie after lie about why it never arrived and eventually after taking 2 days off work and 4 consecutive weekends waiting in as they "dispatched it yesterday it will be with you before midday", they claim not to have any record of payment. They claimed they had sent a £50 cheque as compensation if we just waited one more week. one week later, no cheque, waited in and no delivery. No apology, no explanation, just lies, they've now said they have sent a cheque for a full refund. A cheque? Why not refund the card we paid on? What's the betting the cheque doesn't show up?
(, Wed 28 Apr 2010, 16:58, 6 replies, latest was 15 years ago)
Nice stuff but expensive.
and obviously a shite company too. Plaster this all over every consumer site you can find.
(, Wed 28 Apr 2010, 23:57, Reply)
Use the Consumer Credit Act 1974 to your advantage.
Your credit card issuer is on the hook for the supplier's failure... see how fast you get your refund when your card issuer goes knocking on the supplier's door.
(, Thu 29 Apr 2010, 19:34, Reply)
I just rang them up
Simply to tell them I was not a customer, nor would I ever be a customer after reading your post.

Motherfuckers.
(, Wed 12 May 2010, 9:42, Reply)
I'm not sure they are even allowed ...
.. to refund you by a method other than the one you used for payment. It would be a cheap way to get cash off a credit card otherwise.

I agree that you should talk to your credit card company. I suspect you will get a refund quite quickly if you do.
(, Tue 18 May 2010, 9:38, Reply)
The testimonials are cleary falsehoods
Pasted directly from the website:

“many thanks the clock arrived on Mon AM very pleased with it I can now see what time of day it is great service”
John Hughes

Like something out of Viz..
(, Thu 27 May 2010, 15:09, Reply)

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