We're sorry we didn't switch on your services when we said we would.
We've added a £19.38 credit to your next bill to try and make up for it.
You don't need to do anything, we'll add it automatically.
If you have any questions, please visit our help page.
Thanks,
The EE Team
(, Fri 1 May 2026, 8:38, Reply)
(, Fri 1 May 2026, 9:27, Reply)
(, Fri 1 May 2026, 11:26, Reply)