Train station self service machines
These aren't quite idiot proof enough, and it's fairly frustrating to be stuck behind a queue of people who haven't the foggiest what they're doing, where they want to go or what type of ticket they want.

This could be rectified by having two sets of machines - one for those in the know and one for those who're two rails short of a train line.

Failing that, they could be reprogrammed to issue a single ticket to Hull if you somehow manage to take more than 5 minutes.

Or they could just simplify the whole system so you don't need a degree in British Rail timetables to work out what type of ticket you need.

Sort the little things out and the big ones will deal with themselves.
( Jsysco is mostly a lurker, mostly, Thu 22 Sep 2011, 20:51, 4 replies)

Replace them
with people in ticket offices?
( thistle, Thu 22 Sep 2011, 21:09, closed)

that would also do the trick

( Jsysco is mostly a lurker, mostly, Thu 22 Sep 2011, 21:50, closed)

Yes I need that
I made a right hash of paying at a parking meter at the train station the other day, tried to put £20 in the credit card slot. Luckily Ed Balls was behind me in the queue so he helped me.
(Kazza , loathing myself so you don't have to, Thu 22 Sep 2011, 21:31, closed)

They're very easy to use if you're any good at following instructions.

( The Mock TurtIe ™ --- Thinks you are a cunt, on, Thu 22 Sep 2011, 22:18, closed)