I'm not a shouter, specially not at customers.
What did he say to cause you to lose it?
(PsychoChomp, Tue 31 Jul 2012, 9:59, 2 replies, latest was 13 years ago)

"Hendrix is shit"

( Agnostic Antichrist Baltimora, Tue 31 Jul 2012, 10:05, Reply)

"I like your mum's windows"

( tangledupinblue hairy badge with moving eyes, Tue 31 Jul 2012, 10:07, Reply)

+c d

( Agnostic Antichrist Baltimora, Tue 31 Jul 2012, 10:08, Reply)

"no one you know decapitated a drug dealer"

(PsychoChomp, Tue 31 Jul 2012, 10:08, Reply)

'can I speak to the person responsible for the company's telephone account please'

( Monty Boyce, My cheese game is strong, Tue 31 Jul 2012, 10:12, Reply)

He has been all over 'Twitter' and review sites saying we are a 'ripoff' and worse.
He asked for his goods to be left in the fucking street and they were nicked. He has seen the full tracking history, along with the subesquent enquiry with the carrier showing the GPS records of where the driver parked, he's taken up hours of my time and after all that the fucking arsehole is slating my firm all over the fucking internet.

With this in mind I called him and asked him whether he was in any doubt as to whether we'd sent his goods or not, and whether we'd done all we could to help him and even after he admitted that we were not in any way at fault he said he'd continue to call us cunts online unless he had a refund.
( Monty Boyce, My cheese game is strong, Tue 31 Jul 2012, 10:07, Reply)

Release that information through Twitter?

( Agnostic Antichrist Baltimora, Tue 31 Jul 2012, 10:09, Reply)

lol ur stuf gt nicked lol #gutted

(PsychoChomp, Tue 31 Jul 2012, 10:12, Reply)

Just send him a cease and desist stating everything.

(PsychoChomp, Tue 31 Jul 2012, 10:11, Reply)

I'm *this* close to posting him a bot dog.

( Monty Boyce, My cheese game is strong, Tue 31 Jul 2012, 10:11, Reply)

cease and desist stating everything bot dog
( Naked Ape call me Caitlyn, Tue 31 Jul 2012, 10:12, Reply)

and then what

( Light In Chains maker of the ikea sofa, Tue 31 Jul 2012, 10:14, Reply)

Then get a summary judgment against him.
Even if he doesn't pay the charges for it, you can send that to the websites he's posted shit on and they should take it off.
(PsychoChomp, Tue 31 Jul 2012, 10:17, Reply)

It's a civil matter, with libel being an expensive niche area. It's very expensive to pursue a libel action, and pointless if the defendant is of no means.
There's always going to be negative reviews of a service, any dick can write shit on the internet.
( Light In Chains maker of the ikea sofa, Tue 31 Jul 2012, 10:22, Reply)

I fear I just have to let him keep being a cunt until he gets bored.
There's no way on earth I'm replacing his goods or refunding him.

The spastic wants to go to Trading Standards who will set him straight.
( Monty Boyce, My cheese game is strong, Tue 31 Jul 2012, 10:29, Reply)

What goods were they
I hope it was dildos
( Naked Ape call me Caitlyn, Tue 31 Jul 2012, 10:30, Reply)

I'm not going to say.

( Monty Boyce, My cheese game is strong, Tue 31 Jul 2012, 10:31, Reply)

oh, well, I guess that the end of that then
I'll continue to believe it was dildos
( Naked Ape call me Caitlyn, Tue 31 Jul 2012, 10:32, Reply)

I'm not HimJim you know.
He's the dildo-meister.
( Monty Boyce, My cheese game is strong, Tue 31 Jul 2012, 10:35, Reply)

The threat of legal action might have some sway with any websites of note, being the business is being libelled and they are facilitating that libel
Fair criticism is one thing, but depending on the content of his pissy moanings on industry specific websites statements designed to maliciously harm the business are a different matter.
If you ignore him he'll get bored and wait for his next online crusade, just contact site mods for deletion of his comments.
( Light In Chains maker of the ikea sofa, Tue 31 Jul 2012, 10:37, Reply)

*nods*
Ta
( Monty Boyce, My cheese game is strong, Tue 31 Jul 2012, 10:38, Reply)

Can't you report it to the police and give them all the information you have?
That way it's up to them to investigate.
(PsychoChomp, Tue 31 Jul 2012, 10:46, Reply)

The point is that he's venting because he's an idiot.
Tighten the screws and he'll fuck off. Or write a counter to all his claims on the website.
(PsychoChomp, Tue 31 Jul 2012, 10:37, Reply)

Just had another ten minute row with the cunt.

( Monty Boyce, My cheese game is strong, Tue 31 Jul 2012, 10:53, Reply)

Did you say "IM ASKING FOR ADVICE ON B3TA NOW, YOU'RE IN TROUBLE"

(PsychoChomp, Tue 31 Jul 2012, 10:58, Reply)

I did.
He's gone into hiding now.
( Monty Boyce, My cheese game is strong, Tue 31 Jul 2012, 10:59, Reply)

Set your prole boss on him

( b3th Not shit. Not mod., Tue 31 Jul 2012, 10:19, Reply)

He's on holiday

( Monty Boyce, My cheese game is strong, Tue 31 Jul 2012, 10:37, Reply)