That's pretty crap really.
And they always do it when they're just out of warranty...
( Maladicta, Wed 19 Aug 2009, 15:32, 1 reply, 16 years ago)

Warranty Schmawwanty
Things must last "a reasonable period of time" If you pay a few hundred quid for a monitor, lasting more than two years is perfectly reasonable.

If you only paid twenty quid then you've less of a leg to stand on.

But otherwise you can argue the case and demand it gets repaired.
(Bazongaloid, Wed 19 Aug 2009, 15:35, Reply)

I would have rung them and had a bit of a shitfit.
If this PC cops it in anything under five years, Dell will get the length of my tongue...
( Maladicta, Wed 19 Aug 2009, 15:37, Reply)

Hmm
I can't find the receipt though, so have just had to bite the bullet on this one.
( Davros' Granddad a voice of calm reason in a world of spastics., Wed 19 Aug 2009, 15:39, Reply)

Did you pay by credit or debit card?
That's a valid form of proof of purchase. They are not obliged to give you a receipt and therefore they cannot insist upon seeing one. I have used this to my advantage twice. I now keep receipts though as it's much easier than arguing the toss with some numpty who hasn't just read up on their statutory rights.
(Bazongaloid, Wed 19 Aug 2009, 15:43, Reply)

Credit card, I think.
Can't remember.
( Davros' Granddad a voice of calm reason in a world of spastics., Wed 19 Aug 2009, 16:15, Reply)