Have you turned it off and on again?

(PsychoChomp, Fri 3 Dec 2010, 10:11, 1 reply, 15 years ago)

It's when you realise that you are telling them your name,
date of birth and phone number for the 8th time in one call that you begin to lose your mind. It's like being interrogated in Guantanamo Bay. Except they probably have working TV and internet there.
( Monty Boyce, My cheese game is strong, Fri 3 Dec 2010, 10:14, Reply)

xkcd.com/806/
(PsychoChomp, Fri 3 Dec 2010, 10:16, Reply)

virgin are exactly the same
i have been reduced to tears of pure rage by the virgin call centre staff, it was like boiling water pouring out of me eyes.
( rachelswipe with a fork, Fri 3 Dec 2010, 10:17, Reply)

Really?
I've only had to call them once and whilst 'Sue' had quite an accent, she fixed the problem I had within about five minutes.
(berk, Fri 3 Dec 2010, 10:18, Reply)

my problem turned out to be with the control junction down the road
it took them about 4 months to fix this, which included 2 appointments where i waited in ALL SATURDAY and they never showed. when the bastard engineer finally did turn up, then looked at my box and said there was nothing he could do, i nearly locked the door and took him hostage.
( rachelswipe with a fork, Fri 3 Dec 2010, 10:20, Reply)

Privatisation of the telephone network was a wonderful thing
for which you ought to be grateful
(Bazongaloid, Fri 3 Dec 2010, 10:22, Reply)

It's wonderful to have a choice of miserable, incompetent fuckwits to choose from
instead of just one, I agree. At least you can threaten to move your business to someone equally as fucktarted but slightly cheaper.
( Davros' Granddad a voice of calm reason in a world of spastics., Fri 3 Dec 2010, 10:26, Reply)

It makes no difference
if the problem is with the infrastructure, which it usually is. Only one company is allowed to fiddle with the actual wires, and they are beholden to nobody and can therefore act like massive cunts, which they frequently do.
(Bazongaloid, Fri 3 Dec 2010, 10:29, Reply)

"when the bastard engineer finally did turn up, then looked at my box and said there was nothing he could do"
Oh Rachel, you're your own worst enemy sometimes.
(Cave Duck, Fri 3 Dec 2010, 10:22, Reply)

sorry, what?
could you explain, i don't understand you.
( rachelswipe with a fork, Fri 3 Dec 2010, 10:30, Reply)

Ouch
I think violence would have been justifiable in that instance - christ, I hope I never have a problem with them now!
(berk, Fri 3 Dec 2010, 10:22, Reply)

you should see the letter i wrote to their CEO at his home address
it worked though. i got it fixed within hours of him receiving it!
( rachelswipe with a fork, Fri 3 Dec 2010, 10:30, Reply)