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(, Wed 29 Nov 2006, 16:33)
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Buying something expensive
and they're trying to get you buy an extended warranty? Tell them you don't need one and that the year's guarantee is a load of bollocks. An item has to work for a reasonable length of time. A new TV shouldn't die after 2 years for example.
(, Wed 10 Nov 2010, 12:40, 6 replies, latest was 14 years ago)
Didn't iPods develop a reputation for crashing after 15 months (a month after their warranty ran out)?
I agree.
(, Wed 10 Nov 2010, 13:06, Reply)
They had a 14 month warranty?
I was in Dixons a couple of weeks back pricing up tellies when I heard a salesguy pestering some old bloke into buying a warranty even though he didn't care. The salesguy came out of with all sorts of bollocks. If it breaks withing 12 months, then you can bring it back but you still have to bring it in yourself. If it breaks after 12 months, then you have to take it to the manufacturer.

I was going to go over and set him straight, but Mrs SLVA talked me out of it.
(, Wed 10 Nov 2010, 17:13, Reply)
Thanks to you I'll keep my ears peeled.
"According to the sale of goods act..." should be the correct response when told to go to the manufacturer for warranty claims*. I will admit I've fallen for this crap myself in the past so hope to spread the word.
*in the UK
(, Wed 10 Nov 2010, 18:04, Reply)
This stuff
ought to be part of the national curriculum
(, Wed 10 Nov 2010, 22:34, Reply)
Its the European Sale of Goods act
so I understand.

It says that electrical goods must be in working order for a reasonable period.

See here: www.guardian.co.uk/money/2009/jun/05/consumer-rights-returned-goods

I love that someone in Currys refused to honour this because they said that the UK wasn't in the EU!
(, Wed 10 Nov 2010, 21:39, Reply)
I want someone to say that to me
just so I can say the line "How could you be so obtuse?"
(, Wed 10 Nov 2010, 22:33, Reply)

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