It's all relative.
Without a reference, what does your number actually mean? What speed are you supposed to get?

In absolute terms, 5 years ago that kind of number would have given most of us a boner.

Eventually, most of us will get fibre-optic, and the numbers will rise. But then we'll all be streaming hi-def movies, and will still complain.

What we actually need is for these companies to stop selling 10mbps, and delivering 2.5mbps.
(username failed moderation, Fri 23 Sep 2011, 12:09, 1 reply)

well yes better to be more specific
im paying for a advertised

"Truly unlimited up to 20Mb broadband"

when running speedtest I get a meg most days
and 2.5mb at about 1 o clock at night
(Cov Boy, Fri 23 Sep 2011, 12:15, closed)

the key words in this statement are "up to"
Firstly you are on a contention based service - typically 50:1 Secondly your phone line is too far from the exchange and/or has loads of knots in it, probably inside your house.

The word "unlimited" just means it's uncapped - it doesn't guaretee when you'll actually get your 20 megabits (which equales 2.5 mega bytes incidentally)- just that you will, eventually.
( buffet_the_appetite_slayer ٩(●̮̃•)۶ jacked in to the ICE on, Fri 23 Sep 2011, 12:23, closed)

thanks for the reply buffet.

i as a non technical user feel a bit cheated with the proposed "up to" and actual recieving figure
but as you say i guess eventually the speeds will increase
(Cov Boy, Fri 23 Sep 2011, 12:41, closed)