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This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
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At Uni (14 years ago now)
I worked on the IT helpdesk of an evening. One night, there was a panicked Sports Science student that can running up to the desk.

"Help me, please help me! I've typed my dissertation in all upper-case! Is there anything that you can do?"

Now the Carnegie fuckers who used to swan around the Uni like they owned the place were not at the top of the list for me to help so the answer was -- "No, sorry. You're fucked."

The poor lad was nearly in tears. The girl that I was working on the desk with that night chimed in at this point with this - "If you print it out, I'll type it all in again for you. £20 per hour? Should take 5 hours." . The idiot went for it. Even better was this. "If you just give me the thing on disk, I'll print it out for you."

Marvellous. We shared the money for the grand total of ctrl - A, Format, Change Case, Save.
(, Sat 26 Sep 2009, 22:36, 8 replies)
Iknewthat.
Yes.
(, Sat 26 Sep 2009, 23:30, closed)
So, more of an IT no-helpdesk when you were there?
Basically, it seems that you and your colleague scammed someone out of £100; instead of actually, you know, doing the job you were being paid to do. Even though she started it, you allowed her to proceed and accepted a share of the ill-gotten gains, so you're just as culpable. While I agree that the Student should have known better, and might have been annoying; that doesn't excuse defrauding the desperate, apparently justified solely by crass stereotyping.

No click for you from me!
(, Sun 27 Sep 2009, 1:02, closed)
as much as it is mildy amusing
i have to agree - it does smell a fair bit
(, Sun 27 Sep 2009, 2:34, closed)
Come to that, how is it possible
to type an entire dissertation in upper case and not notice until the end?

I call fake.
(, Sun 27 Sep 2009, 10:03, closed)
I'd wondered this.
But I agree with TIS.
(, Sun 27 Sep 2009, 13:15, closed)
thankyou
I shall now go Woo and Yay, for I am happy to be agreed with :)
(, Wed 30 Sep 2009, 23:55, closed)
That would result in words that should have an uppercase letter,
such as the first letter of a sentence and proper nouns, having a lowercase letter too. So basically you still fucked him over AND stole his money.

Wow. You're not a cunt at all.
(, Mon 28 Sep 2009, 14:51, closed)
Well, I assume they changed it to lower case and then corrected
Which would still be faster than retyping manually.

But of course, in any case they certainly also defrauded the university by doing private work on the university's time, and in doing so being unavailable to 'help' other students.
(, Mon 28 Sep 2009, 21:46, closed)

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