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( , Sun 1 Apr 2001, 1:00)
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Why should they?
( , Mon 29 Jul 2013, 12:33, 2 replies, latest was 12 years ago)
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As such, I don't fancy getting the sour milk from his lactating bitch-tits on them.
( , Mon 29 Jul 2013, 12:41, Reply)
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I'd be buying it for work, from one of my accounts.
If they don't want to support standalone printers, they should fucking provide a printing service which is more use than a chocolate fireguard..
( , Mon 29 Jul 2013, 12:38, Reply)
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That still doesn't mean they should support whatever printer you think it appropriate to provide. That isn't the way it works.
( , Mon 29 Jul 2013, 12:40, Reply)
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one - by support, I mean "allow me to download the driver" and "don't come into my office and remove it" - I don't expect them to stock consumables or anything and
two - I will happily have any printer they recommend. I don't want something weird. And I will pay for it. I don't think that I somehow know better than them. I will buy my own consumables for it. What I want is to be able to print something when I need it fucking printed. Not in 3 days time when the replacement toner that the MFD automatically ordered for itself (Oh, sorry, did I fail to mention the "not carrying any toner for any of them on site" part?) has arrived and been located on the other side of the University where it has invetiably been wrongly delivered.
( , Mon 29 Jul 2013, 12:45, Reply)
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It sounds like you have a shitty IT department. I'm just pointing out that it's almost universal that IT departments will only support the kit they provide.
( , Mon 29 Jul 2013, 12:48, Reply)
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Except when it was a two person team with no policies but just fixed things.
( , Mon 29 Jul 2013, 12:50, Reply)
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with tickets and SLAs and shit. Bureaucratic bullshit. People call us up and we fix whatever it is on the phone. If there's a reason we can't do something, or support something, we'll say so. If you don't like it, tough shit.
( , Mon 29 Jul 2013, 12:54, Reply)
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( , Mon 29 Jul 2013, 12:55, Reply)
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( , Mon 29 Jul 2013, 12:57, Reply)
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edit well, the below proves MY point
( , Mon 29 Jul 2013, 12:59, Reply)
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( , Mon 29 Jul 2013, 13:05, Reply)
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I really just mean "let me have a standalone printer which I will maintain"
Oddly, my "local" IT, as in the school, are great, and are as irritated with the printers as anyone. But central IT writes policy.
( , Mon 29 Jul 2013, 12:51, Reply)
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The branches get printers bought through the IT budget fully supported. We will not allow them to install any kit they buy themselves, full stop. I've told people I can't support USB mice before now. It does make sense from an IT perspective because without a fairly homogenous pool of hardware, it can become surprisingly difficult to troubleshoot problems quite quickly.
( , Mon 29 Jul 2013, 12:59, Reply)
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So what IT need, therefore, is to tell me which printer I CAN buy and install. I don't even need a choice. So they could have one acceptable printer on a list and I would buy it. That's about as homogenous a pool as you could ask for, really.
( , Mon 29 Jul 2013, 13:04, Reply)
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I expect they're either locked into a contract with the original supplier of those printers, have no budget to replace them or just don't give a shit. Having worked in a school, I could believe any or all of these.
( , Mon 29 Jul 2013, 13:09, Reply)
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Also, because no-one picked up on this in the general shenanigans, can someone tell me how the blue fuck a printer is changing fonts on a pdf? that's just witchcraft.
( , Mon 29 Jul 2013, 12:55, Reply)
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Instead of letters, the printer just prints rows of little boxes.
( , Mon 29 Jul 2013, 12:56, Reply)
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where the capitals are massive and the lower case letters are tiny. It's just about readable, but it's a fucking pain
( , Mon 29 Jul 2013, 12:58, Reply)
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Turn it off and on again, change ink pull out paper jams. If it stops working use the shit one again. Most IT things can be fixed without opening a fucking ticket.
( , Mon 29 Jul 2013, 12:44, Reply)
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"support" means "not coming into my office and removing because having a standalone printer is unauthorised"
( , Mon 29 Jul 2013, 12:46, Reply)
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