we had a new secretary start here at the beginning of the week
and she's just accidentally left a client in the waiting room for half an hour because she forgot to tell the solicitor. Now in my eyes it's not the end of the world, she's only been here a week, so she made a mistake, so what? The solicitor involved slammed the phone down on her and complained to the office manager that it wasn't good enough. I think that's a tad unfair, she's really worried she's going to be bollocked now, I think she's learned her lesson.
( Kitty v1.0 desperately naive, Thu 2 Sep 2010, 16:55, 2 replies, latest was 16 years ago)

solicitors are mostly moody cunts
my dad certainly was
( Vipros. clever got me this far, then tricky got me in, Thu 2 Sep 2010, 16:56, Reply)

yeah they really are. This guy is usually pretty easy going, but he was proper stropping about it
we have to put up with so many of their angry clients who they can't be bothered to call back. On Tuesday this girl had to take a call from a client who said that this solicitor was the most ignorant man he had ever encountered because he hadn't returned any of 5 phone calls.

Also, don't let Rachel see that.
( Kitty v1.0 desperately naive, Thu 2 Sep 2010, 17:00, Reply)

The get out clause there is the "mostly"

( TGB checking Off Topic is still shit at, Thu 2 Sep 2010, 17:00, Reply)

that was the only reason I included it

( Vipros. clever got me this far, then tricky got me in, Thu 2 Sep 2010, 17:03, Reply)

Where the bagder-bumming fuck is INTERNETLAWYERMAN when you need him?

(LongJohnBaldry, Thu 2 Sep 2010, 17:06, Reply)

half an hour isn't too bad.
The solicitor is right, it isn't good enough, but there's no point in shouting at the woman. Her line manager should have a word and check she's ok with the workload and that she's managing ok. Forgetting something like that means she was likely too busy with something else, perhaps she needs help managing her workload.
( CowJam, Thu 2 Sep 2010, 16:59, Reply)

He should have punched her in the fucking tits.

( Monty Boyce, My cheese game is strong, Thu 2 Sep 2010, 17:03, Reply)