God people are so fucking stupid.
It's people like this, who get confused when you ask them to put a password in, that put us in shitty, people-hating moods for when you call up with a more reasonable issue.

/justshutupandfixit
( Kroney, Mon 1 Jul 2013, 15:51, 2 replies, latest was 12 years ago)

you just need to work on your Customer Communication Skills.

( CQ Knows the truth, all of it., Mon 1 Jul 2013, 15:56, Reply)

"Put your password in the password field"
There is only one field called "password" on the screen. What do you think you should do?
( Kroney, Mon 1 Jul 2013, 15:57, Reply)

Look on google maps for a field called "Password"

( hartley hare Just some prick who thinks it doesn't apply to him, Mon 1 Jul 2013, 15:58, Reply)

Haha

( G/PP 💩💩💩💩💩&#128, Mon 1 Jul 2013, 16:02, Reply)

What's a field?

(localboy purveyor of pisspoor puns, Mon 1 Jul 2013, 15:59, Reply)

A bunch of scousers mourning their missing 'n'?

( Reginald Donkeyfuck, Mon 1 Jul 2013, 16:04, Reply)

Is your entire job spec to reset passwords?

( Naked Ape call me Caitlyn, Mon 1 Jul 2013, 15:57, Reply)

Hey it's an important role in any organisation

( tangledupinblue hairy badge with moving eyes, Mon 1 Jul 2013, 16:00, Reply)

No, it really isn't.
It's just we have 2000-odd users, roughly 40% of which can't find their arse with both hands.
( Kroney, Mon 1 Jul 2013, 16:00, Reply)

Do you help them with that as well then?

( tangledupinblue hairy badge with moving eyes, Mon 1 Jul 2013, 16:02, Reply)

Mostly I spend my time rage-grinding my teeth down the phone at them.

( Kroney, Mon 1 Jul 2013, 16:02, Reply)

This person has spent twenty minutes
just trying to log off and back onto her laptop properly.
( Kroney, Mon 1 Jul 2013, 16:04, Reply)

thank god they're not trying to find jobs for people or bank accounts or houses or anything important

( rachelswipe with a fork, Mon 1 Jul 2013, 16:06, Reply)

How does an organisation so shit, get so big?

( Naked Ape call me Caitlyn, Mon 1 Jul 2013, 16:11, Reply)

By employing more and more middle managers to sort things out, usually.

(localboy purveyor of pisspoor puns, Mon 1 Jul 2013, 16:13, Reply)

bigger doesn't always mean better
(at least that's what girls tell you)
( rachelswipe with a fork, Mon 1 Jul 2013, 16:14, Reply)