Tell me about your broadband and phone line charges please
After a lot of faffing and arguing, BT have agreed to release me from my contract early since they've messed me about during my home move - I still don't have internet other than on my phone. So I'm looking for somewhere that provides cheap, reliable unlimited usage broadband and a landline. I can get the landline from BT if necessary, but I'd have to pay a connection fee as there isn't a working line here, so I'd rather get it as a package if possible.
( fuck shit up the best you never had, Wed 11 Aug 2010, 19:58, 40 replies, latest was 16 years ago)

Don't go TalkTalk
I know a lot of people who use Virgin and are happy but I have no details.


Don't use TalkTalk.
( Roota zweeeeeoooooowm, Wed 11 Aug 2010, 20:00, Reply)

I use virgin
and can see their call centre from my house
( Citizen Cavy Admires your passion for conformity, Wed 11 Aug 2010, 20:03, Reply)

I need to call them and see if they need to drill through walls as that's not allowed apparently. That might only be if they need to install their tv package too

( fuck shit up the best you never had, Wed 11 Aug 2010, 20:05, Reply)

virgin stuff all comes through one box, so need to drill through walls
I've found their service to be shithot. even customer service.
( Vipros. clever got me this far, then tricky got me in, Wed 11 Aug 2010, 20:35, Reply)

Can't do drilling. I think I'll do BT and O2 for broadband, then switch to O2 in a year

( fuck shit up the best you never had, Wed 11 Aug 2010, 20:42, Reply)

Thats because if the support staff fail they are punished by being transfered to Virgin trains

( willenium Fist bump for verification, Wed 11 Aug 2010, 21:21, Reply)

currently phone is around 80-100, depending on what I do with it
probably going to switch to a prepaid but not sure
hope this helps, probably not since I'm in another country lol
xx
( Lisette von Falcon, Wed 11 Aug 2010, 20:03, Reply)

Not really, but hi lovely

( fuck shit up the best you never had, Wed 11 Aug 2010, 20:05, Reply)

Thats alot of money

( willenium Fist bump for verification, Wed 11 Aug 2010, 21:14, Reply)

We used Be for our internet, and BT for phone
Internet was about £13 a month for 8Mb and unlimited usage, and you get a wireless router provided. They only cover the big cities, so I imagine that London will be included. Brilliant customer service, and useful at every turn.

o2 Broadband is meant to be pretty good too, and even cheaper than Be, and you get a discount if you have a mobile with them too. I think £7 or £8 a month for 8Mb and unlimited downloads.
(PenguinOfDeath is Scottish, and most likely angry, Wed 11 Aug 2010, 20:09, Reply)

i"m just looking at o2 now. Thanks for reminding me.

( fuck shit up the best you never had, Wed 11 Aug 2010, 20:11, Reply)

Re: the connection fee
The Post Office use BT's lines and will connect you for far, far cheaper than BT will, plus there's only a one month tie-in. We've just used them to get our line reconnected, then promptly switched supplier to O2.
( crackhouseceilidhband Fuck off back to Mumsnet, Wed 11 Aug 2010, 20:17, Reply)

Good to know since BT want to charge me £150 to connect. Virgin will do it for £35, need to see what o2 are charging for it.

( fuck shit up the best you never had, Wed 11 Aug 2010, 20:21, Reply)

good call.

( willenium Fist bump for verification, Wed 11 Aug 2010, 21:13, Reply)

Will I get a fuck out of this if I give some great advice?

( Sir Sand GOBLIN ^popular page dis, Wed 11 Aug 2010, 20:27, Reply)

Dunno, ask Lampito

( fuck shit up the best you never had, Wed 11 Aug 2010, 20:28, Reply)

I've changed my mind

( Sir Sand GOBLIN ^popular page dis, Wed 11 Aug 2010, 20:35, Reply)

oh lol.

( G/PP 💩💩💩💩💩&#128, Wed 11 Aug 2010, 21:01, Reply)

MoneySavingExpert.com
Will (probably) be full of clever-types who can give you advice on the best way to argue your case so that you don't get charged anything.
( JeffTheDogFucker Can you dig it?, Wed 11 Aug 2010, 20:48, Reply)

Thanks, they're phoning back tomorrow to see if I want to stay with them, so I'll see what they offer for their landline.
MSE is great :)
( fuck shit up the best you never had, Wed 11 Aug 2010, 21:04, Reply)

I need to clean my specs.
I read that as BSE
( JeffTheDogFucker Can you dig it?, Wed 11 Aug 2010, 21:31, Reply)

Had nothing but trouble with O2
kept losing service switched to BT and have not had a problem since
( SteveFrench Cardio is for homo's. do you even lift bro?, Wed 11 Aug 2010, 20:56, Reply)

I had £10 off my broadband each month from BT because they fucked things up so much. Never going back to them

( fuck shit up the best you never had, Wed 11 Aug 2010, 21:02, Reply)

Our BT router
With the 'best wireless connection ever' is one of the worst things I've ever seen. I can sit a few metres from it and not have a full signal.
(PenguinOfDeath is Scottish, and most likely angry, Wed 11 Aug 2010, 21:08, Reply)

Our Roota
is a cracking bird.
Mine doesn't have a full signal, but everything ia superquick so I don't care.
( Roota zweeeeeoooooowm, Wed 11 Aug 2010, 21:11, Reply)

that's fair enough you're gonna get mixed reviews everywhere really

( SteveFrench Cardio is for homo's. do you even lift bro?, Wed 11 Aug 2010, 21:18, Reply)

PlusNet
also skype
( willenium Fist bump for verification, Wed 11 Aug 2010, 21:12, Reply)

I had Orange when I was at the farm
It was brilliant for broadband and mobile (had BT landline). Then moved only four miles up the road and Orange became utterly crap - different exchange or something. Now we're on Tiscali and they've been fine. I've kept Orange for my mobile though because I wanted an upgrade and threatened to leave - they gave me the upgrade. :)
( chickenlady b3ta's very own Elizabeth Taylor, Wed 11 Aug 2010, 21:17, Reply)

Orange is supposed to be good
at least according to my friend who got it free by threatening to go next door to the O2 shop
( willenium Fist bump for verification, Wed 11 Aug 2010, 21:19, Reply)

Orange gives free broadband with their mobile contracts
I've found that the staff in the shops can be a bit hit and miss but the guys on the phone when you threaten to leave will offer their organs if it'll keep you.
( chickenlady b3ta's very own Elizabeth Taylor, Wed 11 Aug 2010, 21:29, Reply)

I use the Post Office's.
I get words and pictures down a phone line, and it has the added bonus of being publicly owned. They seem pretty cheap and reliable to me.
( Enzyme is powered by sunlight, Wed 11 Aug 2010, 22:06, Reply)

Sky, believe it or not.
Got Sky Broadband, with Sky Talk free, and because I have Sky TV, I get the Broadband free. Gets up to the heady heights of 5mb, which is cool, and is stable- which is extra cool, plus theres no AUP attched to it, download how much shit you like.
( Duke Of Belmsford has got 99 records, but Jay-Z ain't one, Wed 11 Aug 2010, 22:22, Reply)

We've been with Virgin since moving to this house
There was no line here and the connection cost to Virgin was something teeny.

Our internet is always stable and our TV pretty good.
We pay £50 a month for HD TV, phone and 20mg broadband. And I actually get 20mg (on a good day with a following wind, but never less than 16mg)

I've always been happy with them.
( Mrs Entity is in hiding., Wed 11 Aug 2010, 22:31, Reply)

I'll headbutt you for nothing

(Mr Big Stuff, Wed 11 Aug 2010, 23:52, Reply)

In the UK I'm with Virgin Media
10mb broadband, phone line, tv. I pay £22 per month. The broadband has some traffic management but it does always run at full speed if you don't go over their limits. Had a few problems with them when they first took over NTL but they seem better now. I like all the iplayer & stuff on the tv box they give you.
( broadsword, Wed 11 Aug 2010, 23:53, Reply)

what's the breastage on that?
pert? tactile? kinky nipples? what's the slippery fun index? how bouncy?
(Mr Big Stuff, Thu 12 Aug 2010, 0:46, Reply)

Who do you think you are?

(PsychoChomp, Thu 12 Aug 2010, 9:05, Reply)

I usually recommend BE because it's very fast
but I recently dealt with Plusnet and their tech support were fucking brilliant, and that's really rare so go for them.
(PsychoChomp, Thu 12 Aug 2010, 8:59, Reply)

I use PlusNet
I get unlimited broadband, line rental, and free calls to all 01 and 02 numbers for £30/month. Never had any problems at all.
(Reverend Fister "a disciplined fuckwit", Thu 12 Aug 2010, 10:20, Reply)

I'm going with plusnet, £50 connection for the line and the rest is chesp. They don't do proper unlimited though whoever said that

( fuck shit up the best you never had, Thu 12 Aug 2010, 12:35, Reply)