That thread is boring
so I'm going to have a small rant about twattish people who give shit customer service. Yes, DVLA, I'm looking at you.

They wanted me to change the photo on my licence, so I thought it would be a good opportunity to change my surname as well. Sent off the form, the photo, the marriage licence, the £20 fee, and what do I get back?
New licence, new photo, new signature, maiden name! Bunch of inbred flids.

EDIT: apparently you people can't handle a thread with no MAIN question, so here it is - who's given you staggeringly bad customer service recently?

Alt: Why are people so shit?
( b3th Not shit. Not mod., Wed 5 Oct 2011, 11:32, 220 replies, latest was 14 years ago)

Alt:Individually they're OK
But the intelligence of a group is in inverse proportion to the number of members.

I'd answer the main question but there isn't one. *make 'special' face* MNNNNnnnng!
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 11:38, Reply)

Don't come round here being all special.
Not again.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 11:42, Reply)

SPEEeeeSHUuuuLlllLL!!!

( CQ Knows the truth, all of it., Wed 5 Oct 2011, 11:42, Reply)

Joey

( b3th Not shit. Not mod., Wed 5 Oct 2011, 11:43, Reply)

Main:
No one really, I have been pleasantly surprised.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 11:44, Reply)

It's just me then.

( b3th Not shit. Not mod., Wed 5 Oct 2011, 11:46, Reply)

Yup, just you
Everyone else gets good customer service all the time. Either that or everyone but me has you on ignore, so this thread is invisible to them.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 11:47, Reply)

*feels unloved*

( b3th Not shit. Not mod., Wed 5 Oct 2011, 11:54, Reply)

*gropes*

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:10, Reply)

*feels better*

( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:14, Reply)

I agree

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:15, Reply)

You can't use the DVLA to change your name.
Not that that's what you've done, but they can only issue licenses with whatever name you've used before unless you send in your passport as well. I fully sympathise with you though, I changed my surname and am currently unable to get a passport because the passport people are cunts. I'm supposed to be going to Poland in exactly two weeks as well.
(Barry from Eastenders is, despite the words written above, not a woman, Wed 5 Oct 2011, 11:48, Reply)

Barry from Corra?

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 11:50, Reply)

I'm sure there's a lorry going back there with an empty hidden compartment
They'll probably be glad of the return business.
( The Light in Chains don't touch the Pope's boner, Wed 5 Oct 2011, 11:51, Reply)

First the Nazis, now you.
The poor Poles have no luck.
( scarpe We Stole Bikes, Wed 5 Oct 2011, 11:52, Reply)

No, they had previously told me they could do it
If I sent them the marriage certificate. Which I did. They're just being incompetent.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 11:54, Reply)

There's a company who has called me a few times, claiming I owe Be money
Considering I closed my account a year ago, and paid up right to the end, they can get to fuck. Fucking cold callers.

So, currently it's them.
( Agnostic Antichrist Baltimora, Wed 5 Oct 2011, 11:48, Reply)

I've had good service from my bank yesterday
4 of the 5 fraudulent £10 O2 top-ups taken from my account have been refunded. Woo!
( The Light in Chains don't touch the Pope's boner, Wed 5 Oct 2011, 11:54, Reply)

But they think the fifth one was legitimate?

( b3th Not shit. Not mod., Wed 5 Oct 2011, 11:55, Reply)

Too old
I'll be checking my statement more often in future.
( The Light in Chains don't touch the Pope's boner, Wed 5 Oct 2011, 12:03, Reply)

What is the time period?
Seems harsh
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:10, Reply)

The earliest was 22/09 I think
It's possible I miscounted in my panic and there was only 4.
( The Light in Chains don't touch the Pope's boner, Wed 5 Oct 2011, 12:16, Reply)

So not exactly months ago then?
Keep shouting and they will give you that £10 back too
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:21, Reply)

That This
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:01, Reply)

^this

( broadsword, Wed 5 Oct 2011, 12:03, Reply)

I think /offtopic is trying to tell me to get off the internet and do some fucking work

( tangledupinblue hairy badge with moving eyes, Wed 5 Oct 2011, 12:04, Reply)

one of the main signs of autism and many kinds of mental retardation is endless repetition.

( The Light in Chains don't touch the Pope's boner, Wed 5 Oct 2011, 12:06, Reply)

I've always thought one of the main signs of autism and many kinds of mental retardation
is endless repetition.
( tangledupinblue hairy badge with moving eyes, Wed 5 Oct 2011, 12:07, Reply)

I've always thought one of the main signs of autism and many kinds of mental retardation
is b3ta
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:11, Reply)

Well,fuck you then!

( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:05, Reply)

are you the same bird who was upset about that sexist doctor?
it's rockin' in here innit?
(Quinton had to abandon other account as i broke it, Wed 5 Oct 2011, 12:09, Reply)

I don't think that was me.
But then,i am quite old, and we do get confused easily.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:13, Reply)

If I recall you were going to leave your Doctors practice based on his voting preference for a mainstream political party

( Light In Chains maker of the ikea sofa, Wed 5 Oct 2011, 12:18, Reply)

I don't know why the public keep picking on the nhs

( Light In Chains maker of the ikea sofa, Wed 5 Oct 2011, 12:19, Reply)

Hi Mr Lansley

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:28, Reply)

Ah. That.
I may have been overstating the case for cemedic effect on the internet.

As it turns out, I've heard he's retired anyway. I should find out soon enough, as I've been called in for an MOT.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:28, Reply)

+N +Y

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:30, Reply)

Fuck. I heard that's terminal, with no treatment.

( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:31, Reply)

Think of the MDs you'll get!

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:32, Reply)

I already have some
and am popping them like a bastard right the fuck now.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:38, Reply)

\m/
*MD high-fives*
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:39, Reply)

Seriously.
I'm in fucking agony today.

It's meant I've had to take a day off from whatever it is I pretend to do.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:40, Reply)

I'm doing 3 hours sleep a night at the moment with a knackered back
It is NOT FUN
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:42, Reply)

sleep is massively overrated
as is having a full range of movement.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:43, Reply)

*attempts high five*
*misses*
*spasms back*
*falls on floor*
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:44, Reply)

It's fun down here, curled up in a foetal position.
All the cool kids are doing it these days.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:45, Reply)

We rock

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:47, Reply)

backwards and forwards, sobbing quietly

( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:47, Reply)

piss

( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:48, Reply)

hahaha

( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:49, Reply)

slowly back and forwards
while whimpering quietly.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:47, Reply)

It wasn't quiet on Monday at the chiropractors, thats for sure

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:51, Reply)

Cor, there'll be vigorous rummaging around in your lady bits and a finger up your bum if your lucky

( Light In Chains maker of the ikea sofa, Wed 5 Oct 2011, 12:31, Reply)

There had better fucking not be.

( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:33, Reply)

99.9999999999% of garages give absolutely shit customer service
Their main way of doing this is booking your car in for x and then ringing you up and telling you that you also need a,b,c and d sorting as well.

As most people don't know the finer details of their cars, they can get away with it

ALT:
Faces look ugly when you're alone
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:09, Reply)

The majority of people who are shit, are shit because they are either:
Northern.
Uneducated.
Romany.
Inbred.
Liberal Democrats.
Window lickers.
Daily Mail readers.
Sun readers.
Obsessed with celebrities.


Or any combination of the above.
( Fucking hell Jeff I am not a robot, Wed 5 Oct 2011, 12:11, Reply)

Southern cunt

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:11, Reply)

^this

( girlinthehole, Wed 5 Oct 2011, 12:30, Reply)

I am none of these things, and therefore awesome.

( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:27, Reply)

One from nine

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:40, Reply)

That bird from Star Trek?

( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:42, Reply)

Yeah, dirty metal bitch

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:43, Reply)

So you're 88.8888888888888888888888888888888888888888888888888888888888888% as cool as me then?

( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:42, Reply)

I lack the tache
but I eat meat, so I win
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:43, Reply)

win 'm gay.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:44, Reply)

I don't push back

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:45, Reply)

I do.

( girlinthehole, Wed 5 Oct 2011, 12:46, Reply)

This is where you're doing it wrong.
I'm meeting Darth in a random pub in Camden on Sunday. I suspect I may be walking like John Wayne on Monday.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:46, Reply)

I'm well jellus.
Meeting darth not the John Wayne bit. I've done that and it's not fun.
( girlinthehole, Wed 5 Oct 2011, 12:47, Reply)

Probably just a quick drink, but it'll be nice to put a face to the legend.

( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:48, Reply)

face to penis up
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:54, Reply)

2nd lol of the day

( girlinthehole, Wed 5 Oct 2011, 12:59, Reply)

Give him a massive kiss from me

( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:49, Reply)

^this
and slip him the tongue.
( girlinthehole, Wed 5 Oct 2011, 12:49, Reply)

Pair of slags.

( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:50, Reply)

Me and you?

( girlinthehole, Wed 5 Oct 2011, 12:50, Reply)

*sings*
YOU AND ME, BOTH OF US TOGETHER!!!!!!!
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:53, Reply)

Obviously.
Them too, of course.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:53, Reply)

Saddly my man-kissing days are over.
But I'll air-kiss him for you.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:49, Reply)

You could also ruffle his silly gay haircut for me

( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:50, Reply)

I'll give it a go
I fear he may hurt me though.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:51, Reply)

I hear he gives a nasty Chinese burn when he's riled.

( girlinthehole, Wed 5 Oct 2011, 12:53, Reply)

I was more worried he'd stamp his little feet and scratch my eyes out.

( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:53, Reply)

This is slightly more likely.

( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:54, Reply)

Sadly my man kissing days are over too.
Friends don't count.
( girlinthehole, Wed 5 Oct 2011, 12:51, Reply)

Time to return to the Furry Cup.

( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:53, Reply)

Sounds dangerous
Ninja!
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:53, Reply)

???
/ninja
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:54, Reply)

Argh!
Double ninja!
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:54, Reply)

One of the main signs of autism and many kinds of mental retardation
is endless repetition
( tangledupinblue hairy badge with moving eyes, Wed 5 Oct 2011, 12:58, Reply)

zing

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:59, Reply)

I don't think so.

( girlinthehole, Wed 5 Oct 2011, 12:54, Reply)

I swear to god, homosexuality makes more sense.
Generally men get on better with men, and women with women, if it wasn't for that pesky sexual preference thing.....
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:56, Reply)

Balls

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:56, Reply)

I don't.
I have very few female friends. Women are weird and crazy. Well, normal ones are, anyway.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:57, Reply)

Oddly, I am the exception, in that I get on with women more easily than men
Well, until I get into a relationship with them, anyways.

I suspect it's all the male posturing that stops me getting on with men easily, which I why I suspect Darth and I will get one well.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 13:00, Reply)

Darth has excellent posture
It comes from being so light on his feet.
( Kroney, Wed 5 Oct 2011, 13:01, Reply)

Unless you try to out-fabulous him
or criticise any of the beautiful ladies on SCD.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 13:02, Reply)

I think it's well established that I'm far to scruffy for the former
and I don't watch the latter.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 13:09, Reply)

You'll just have to trade stories of stupid haircuts then

( b3th Not shit. Not mod., Wed 5 Oct 2011, 13:12, Reply)

Nothing stupid about my haircut.

( CQ Knows the truth, all of it., Wed 5 Oct 2011, 13:13, Reply)

I think we'll be the judge of that.

( b3th Not shit. Not mod., Wed 5 Oct 2011, 13:16, Reply)

I'll bet, at the very least it's about 1000 times cheaper than foxtrot's do.

( CQ Knows the truth, all of it., Wed 5 Oct 2011, 13:17, Reply)

Technically this could well be accurate
if yours costs nowt, as mine does. Seeing as how 1000 x zero = zero
(Darth Foxtrot A one-man army dedicated to making fetch happen, Wed 5 Oct 2011, 13:20, Reply)

You cut your own hair too?
or do you have an 'arangement' with a local stylist?
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 13:29, Reply)

I have an "arrangement" with an unqualified but highly competent wielder of the shears
She cuts my hair, I do her share of the washing up
(Darth Foxtrot A one-man army dedicated to making fetch happen, Wed 5 Oct 2011, 13:30, Reply)

I used to do this.
when I next have a girlfriend I'll have to train he up.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 13:32, Reply)

freudian slip is significant

( b3th Not shit. Not mod., Wed 5 Oct 2011, 13:33, Reply)

Terrible Freudian slip there old boy

(Darth Foxtrot A one-man army dedicated to making fetch happen, Wed 5 Oct 2011, 13:33, Reply)

Hey, if that's the way it goes, I won't complain.
But I do rather suck at being gay.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 13:35, Reply)

Well you are halfway there then

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 13:38, Reply)

Isn't that the idea?

( b3th Not shit. Not mod., Wed 5 Oct 2011, 13:38, Reply)

I make it too easy some days, I really do.

( CQ Knows the truth, all of it., Wed 5 Oct 2011, 13:42, Reply)

Unfortunately I think mine are too
I shall have to negotiate with the other half as to whether I can still kiss friends.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:55, Reply)

It's a shame as I'm a good kisser.
I got lots of practise with the ladies : )
( girlinthehole, Wed 5 Oct 2011, 12:56, Reply)

Better not tell him about the shenanigans at the pier then.
Mind, there was no kissing involved.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 12:57, Reply)

I think he could tell
seeing as I came home walking like John Wayne and missing my knickers.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 12:59, Reply)

again

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:59, Reply)

http://www.youtube.com/watch?v=LAfizTQOPLE
( b3th Not shit. Not mod., Wed 5 Oct 2011, 13:01, Reply)

How rare!

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 13:04, Reply)

Remember true Grit your teeth

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 12:50, Reply)

Nice link there, bravo
John Wayne to Jeff Bridges (for Blousie) with one FILM reference. How very meta-B3ta.

You totally meant to do that, right?
(Darth Foxtrot A one-man army dedicated to making fetch happen, Wed 5 Oct 2011, 13:21, Reply)

Of course I did
*looks around shiftily*

I was actually going to reference the 3'10 to Yuma but couldn't remember if John Wayne was in it
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 13:24, Reply)

Nor can I without looking it up
which consitutes effort.
(Darth Foxtrot A one-man army dedicated to making fetch happen, Wed 5 Oct 2011, 13:24, Reply)

meh

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 13:25, Reply)

Alt: Because most of them are fucking spastics
as were their parents, and their parents before them right up until the point, but not beyond, where their genealogy intersects with my own. They're all my distant, retarded cousins.
( Kroney, Wed 5 Oct 2011, 12:51, Reply)

Sky installation last week went like a dream! They have so far been
Nothing but brilliant.

Alt: it's all relative innit.
(ThunderCuntThePendejo officially less shit than NakedApe, Wed 5 Oct 2011, 13:26, Reply)

I shall!
*looks for Grayson*
(Darth Foxtrot A one-man army dedicated to making fetch happen, Wed 5 Oct 2011, 13:27, Reply)

Actually Sky have always been very good when I've had reason to speak to them
They informed me without prompting that I was eligible for a free Sky AnyTime Plus wireless box that otherwise cost £50
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 13:28, Reply)

They were hacking your phone at the time though

( tangledupinblue hairy badge with moving eyes, Wed 5 Oct 2011, 13:31, Reply)

I'm not Sienna Miller

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 13:34, Reply)

You're not?
*stops stalking sportscow*
( tangledupinblue hairy badge with moving eyes, Wed 5 Oct 2011, 13:35, Reply)

*checks*
Have I fucked Jude Law? No

Nope, can't be her, sorry

*stops groping own tits*
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 13:37, Reply)

You haven't really stopped, have you?

( tangledupinblue hairy badge with moving eyes, Wed 5 Oct 2011, 13:38, Reply)

no
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 13:44, Reply)

I wanted to get Sky Go
but apparently it's 'not available on Android'. Sky is obviously 'fucking bent'
( b3th Not shit. Not mod., Wed 5 Oct 2011, 13:36, Reply)

No, Android is "fucking bent"
The fact that Sky Go for iPhone is unpredictable at best is neither here nor there, at least it exists.
(Darth Foxtrot A one-man army dedicated to making fetch happen, Wed 5 Oct 2011, 13:37, Reply)

YOU'RE
'fucking bent'

And so's your face.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 13:40, Reply)

I prefer "angular"

(Darth Foxtrot A one-man army dedicated to making fetch happen, Wed 5 Oct 2011, 13:45, Reply)

equine

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 13:46, Reply)

Sky Go is fucking win!
I can watch films and sport at work!
( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 13:37, Reply)

I got to watch most of the third test against India at work
test hilarious, bloody, magnificent massacre
(Darth Foxtrot A one-man army dedicated to making fetch happen, Wed 5 Oct 2011, 13:40, Reply)

Come to think of it.
I recently got a phoneline put in and Braodband from TalkTalk.

Both BT and TalkTalk went above and beyond and were ace.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 13:31, Reply)

Yeah?
Now try and call them to report a problem.
( tangledupinblue hairy badge with moving eyes, Wed 5 Oct 2011, 13:32, Reply)

If I ever Get one I'll let you know.
*smugs*
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 13:35, Reply)

^THIS

( girlinthehole, Wed 5 Oct 2011, 13:36, Reply)

www.b3ta.com/questions/offtopic/post1379393
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 13:41, Reply)

I pray you don't.

( girlinthehole, Wed 5 Oct 2011, 13:43, Reply)

Considering I got the cheapest internet package available
I'm well chuffed with it so far, not problems at all.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 13:45, Reply)

It's not the internet service itself that's the problem, it's the service you recieve if anything should go wrong that's a nightmare.

( girlinthehole, Wed 5 Oct 2011, 13:47, Reply)

If they get shit I shall dump them toot sweet
I have no reason to stick with them if they don't do the job, for now I'm happy with the low prices.
( CQ Knows the truth, all of it., Wed 5 Oct 2011, 13:55, Reply)

BT
Worst customer service of any agency, business or organisation that I've ever had to deal with.

Long telephone queue times followed by inflexible, disconnected call centre checklists given to you rote by someone who speaks English well enough to go through a call centre checklist but not one whit more.
( WormuIus, Wed 5 Oct 2011, 13:35, Reply)

Best service I've received has been Natwest Bank

( WormuIus, Wed 5 Oct 2011, 13:38, Reply)

My job involves a good deal of direct correspondence and co-operation with BT
Roughly speaking, time spent breaks down thusly;

30% waiting for BT to pick up their fucking phone
20% apologising to customers for delays directly caused by BT
45% banging on about how utterly shit BT are
5% listening to our manager sollioquise about how glad he is that he no longer works for BT
(Darth Foxtrot A one-man army dedicated to making fetch happen, Wed 5 Oct 2011, 13:40, Reply)

Perhaps I'm biased because I'm having internet problems at the moment.

( WormuIus, Wed 5 Oct 2011, 13:42, Reply)

Perhaps
but only in the same way that my opinion of them is biased by their constant inability to do a good job
(Darth Foxtrot A one-man army dedicated to making fetch happen, Wed 5 Oct 2011, 13:44, Reply)

Talk Talk
What a fucking surprise.

No internet, phoned them, they said nothing wrong, try another router. I said "What if I buy a router and it turns out to be something your end will I be reimbursed?" "No" they said. Tried an old wireless g router and it worked. I phoned them and said "Yes its the router, can I have a new one" they said "Only if you take out a new 18 month contract." I just bought a new one.

The very next day, next door, same situation, no internet out of contract period. They borrowed the same wireless router I used from me, it worked. They phoned Talk Talk up and within three days had a new one free of charge. They even said "The guy next door is and IT tech and he told us the router is broken" Grrrrr They have no idea what their policies are, you get one person and get what you want and another and get nothing.

Then what really got me mad was they had told me I have two options, 1. Pay them £50 for a router or 2. Sign up for a new 18 month contract. I said "3. Buy my own router or 4. Leave Talk Talk and go with someone better." The next day they phoned my wife when I was at work and told her that they would be cutting off our internet at 4 o'clock unless I told them I wanted to extend my contract and did she want to extend. I phoned them up and gave them a mouthful. I expect they are on commission and are using dirty tactics to get people under contract.

tl:dr? Talk Talk are cheating conniving robbing cunts
( Peej, Wed 5 Oct 2011, 13:38, Reply)

They made me cry.
I got so fucking fed up of trying to sort of my problem after a couple of weeks they drove me to tears. Truefact!
( girlinthehole, Wed 5 Oct 2011, 13:42, Reply)

In all honesty we have talk talk for our business internet and have had no problems with it.
I'm fucking dreading anything going wrong. If it does I'm giving in my notice rather than have to deal with those twunts again.
( girlinthehole, Wed 5 Oct 2011, 13:45, Reply)

If you need me to shout at them for you, I can.
I'm getting rather good at that.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 13:48, Reply)

I'm with BT now : /

( girlinthehole, Wed 5 Oct 2011, 13:49, Reply)

So are we. It's like we're sisters!

( b3th Not shit. Not mod., Wed 5 Oct 2011, 13:50, Reply)

BT, big boobs and shit love lives.
YOU ARE MY LONG LOST TWIN.
( girlinthehole, Wed 5 Oct 2011, 13:51, Reply)

Woo Hoo!!!!!
You can be my twin, that would make you a bit younger.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 13:52, Reply)

Even better : )

( girlinthehole, Wed 5 Oct 2011, 13:54, Reply)

peeowl fink weeeer sistas!

( sporters I’m sincerely gratitude to you, Wed 5 Oct 2011, 13:58, Reply)

You missed the bit about sitting on hold forever, listening to a 15 second loop of Something in the Air by Thunderclap Newman
Either that or a 15 second loop of Primal Scream's Come Together, depending on when this happened.
( tangledupinblue hairy badge with moving eyes, Wed 5 Oct 2011, 13:43, Reply)

This is certainly true.
Once, they were canvassing outside the local supermarket. I stopped to talk to them, because I'm a pushover and I can't say no to anyone, and they took my telephone number and postcode.
I specifically told them I wasn't signing anything, as I didn't want to change providers, and they said they would call the number later with a quote.

Fast forward three weeks and guess what had happened? Yep, our contract with [I forget who, it could have been anyone] was terminated and we were moved over to Talk Talk.

Bunch of thieving cunts indeed. That took about a month and a lot of shouting before it was sorted.
( b3th Not shit. Not mod., Wed 5 Oct 2011, 13:45, Reply)

Customer service- the waitress last night
Alt: Because they're massive cunts
( Amberl was stripey and dominated Europe, Wed 5 Oct 2011, 13:50, Reply)

They need a damn good slapping

( b3th Not shit. Not mod., Wed 5 Oct 2011, 13:54, Reply)